Terms & Conditions

Effective Date: 6/16/25
Last Updated: 6/17/25

These Terms and Conditions (“Terms”) govern your access to and use of the online training services offered by Keep Becoming LLC, doing business as NY Retail Safety (“Company,” “we,” “us,” or “our”), through nyretailsafety.com and our training platform hosted via TalentLMS.

By purchasing, enrolling in, or accessing our courses, you agree to be bound by these Terms.

1. Services Provided

We provide online safety training courses for retail employees, including training to comply with the New York State Retail Worker Safety Act. Courses are delivered via our learning management system, TalentLMS.

Your use of our services: By purchasing or enrolling in our courses, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the course materials solely for your individual or authorized professional use.

2. Eligibility

You must be at least 13 years old to access our services. If you are under 18, you must have permission from a parent, guardian, or employer.

3. User Accounts

To access a course, you must create a user account on our learning platform. You agree to:

  • Provide accurate information

  • Keep your login credentials secure

  • Use the account only for personal or authorized professional use

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Payment and Refunds

All course payments are processed securely via Stripe. By purchasing a course, you agree to pay the listed price in full.

Refund Policy

We offer refunds for individual course purchases if a request is submitted within 7 calendar days of purchase and the user has completed no more than 20% of the course content.
To request a refund, email support@nyretailsafety.com with your name, registered email, and reason for the request.
Refunds are processed at our discretion and may take up to 10 business days for a credit to be reflected from the payment processor (Stripe).
Refunds are not available for group purchases, employer-managed enrollments, or once a certificate has been issued.

5. Course Access and Completion

Upon payment, you will receive access to the course through our TalentLMS platform. You are responsible for completing the training within any applicable deadlines. Certificates of completion are issued upon successfully finishing all required units.

Access to the course may be limited to a defined period of one year from date of purchase, unless otherwise noted.

6. Corporate Accounts and Group Training

Employers may purchase training licenses for groups of employees. In such cases:

  • The employer is responsible for managing user enrollments and providing accurate participant information.

  • Each employee must be assigned a unique account; credentials may not be shared.

  • Certificates may serve as documentation of compliance, but Keep Becoming LLC makes no guarantees regarding legal interpretations or enforcement outcomes.

  • Group discounts, account-level reporting, and service level terms may be governed by a separate agreement.

7. Intellectual Property

All course materials, including videos, text, images, and downloads, are owned by Keep Becoming LLC or its licensors. You may not reproduce, redistribute, or sell any content from the course without written permission from the Company.


All trademarks, service marks, and logos used in our services are owned by or licensed to Keep Becoming LLC and may not be copied, imitated, or used without our prior written permission.

8. Acceptable Use

You agree not to:

  • Share login credentials with others

  • Download or distribute course content without authorization

  • Use the platform in a manner that is unlawful or disruptive

9. Privacy

Your personal data is handled according to our Privacy Policy, which is incorporated into these legal terms and outlines how we collect, store, and use your information. Our services are powered by trusted third-party platforms including TalentLMS and Stripe.

If you follow a link in the course that brings you to a website managed by a different organization, that organization’s privacy policy will govern how your information will be collected, stored and used.

10. Limitation of Liability

We strive to ensure our courses are accurate, current, and legally informed. However, to the fullest extent permitted by law:

  • We and our employees, consultants, or agents are not liable for direct, indirect, incidental, special, exemplary, consequential, or punitive damages arising from your use of the service

  • Our total liability to any individual or organization shall not exceed the total amount paid for the course(s) giving rise to the claim

  • We do not guarantee legal or regulatory compliance based solely on completion of our training and we specifically disclaim all responsibility for damages that may arise in workplace violence situations cassed by your employees or third-parties

11. Modifications

We may update these Terms at any time. Changes will be posted on this page with a revised "Effective Date." Your continued use of our services after changes constitutes acceptance of the updated Terms.

We reserve the right to modify or discontinue our services at any time, temporarily or permanently, with or without notice. We do not guarantee uninterrupted access to the courses and are not responsible for any delays, outages, or disruptions in service.

12. Indemnification

You agree to indemnify, defend, and hold harmless Keep Becoming LLC, its officers, directors, employees, agents, licensors, and affiliates, from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney fees) arising out of or relating to:

(a) your use or misuse of the services;
(b) your violation of these Terms;
(c) any violation of law or third-party rights; or
(d) claims from your employees or customers arising from reliance on course content.

13. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. In the event of a dispute, the Parties agree to try to resolve the dispute in good faith by negotiations or mediation within 30 days, after which point a legal action can be pursued by either party. Any legal action of whatever nature brought by either you or us shall be prosecuted in the state and federal courts located in Westchester, NY and the Parties hereby consent to and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
📧 support@nyretailsafety.com
📍 Operated from New York, NY
📄 Legal Entity: Keep Becoming LLC (Registered in Delaware)